Proof of identity

Since 1 January 2006, healthcare providers have been obliged to check patients' identities. The duty to provide proof of identity applies to hospitals, outpatient clinics and independent treatment centres. The duty to provide proof of identity was implemented to discourage abuse with insurance cards. If the patient's identity is not checked, this will encourage fraud, because, for example, uninsured persons may ask for healthcare at a healthcare provider by using a stolen insurance card.

In addition, the hospital is obliged to register a correct Citizen Service Number (CSN) in our system. This is important to prevent cases of mistaken identity and for invoicing.

When you come to the registration desk on your first visit to the hospital and cannot show a valid proof of identity, we are not allowed to use the CSN for invoicing to the healthcare insurance company. The invoice will then be sent to you.

You will be given a letter with the request to report personally within two weeks at the registration desk with a valid proof of identity. When you comply with this request, the invoice will be sent (as yet) to your insurance company.

The duty to provide proof of identity in healthcare has no age limit and therefore also applies to children. Since 26 June 2012, children can no longer be added to a parent's passport. An "old" addition in a valid passport may, however, still be used as identification in healthcare.