Accident & emergency department
The accident and emergency department in Amstelland Hospital is called Spoedeisende hulp. You can go to the Accident and Emergency unit to receive immediate attention following an accident without making an appointment. Take your insurance card for the hospital records. They will charge you after your treatment and this amount can be reclaimed from your insurance company.
Opening hours Accident and Emergency unit: every day from 8.00 a.m. - 10.00 p.m.
Between 10.00 p.m. and 8 a.m. (at night) the Accident & Emergency Department (for emergency hospital care) is closed. However, you can go to the After Hours Medical Clinic (for emergency care by GP) but only after contact by telephone. The After Hours Medical Clinic can be reached on +31 (0)20 456 2000.
For emergency hospital care, patients need to go to one of the accident & emergency departments in the surrounding hospitals.
To the Emergency Clinic and then?
- On arrival you report at the desk.
- A triage nurse asks a few questions to assess the seriousness of your affliction. This is necessary to determine the order in which you and the other patients are called in for treatment.
- Based on the answers to these questions the triage nurse will determine whether you are seen by a doctor or a specialist. The nurse tells you in which waiting room you can have a seat; in the waiting room of the doctor or of the Accident & Emergency Department.
- After the triage you are registered. You always need to bring a valid proof of insurance and identity (driving license, passport, identity card, residence permit).
- When it is your turn for treatment you are called in by a nurse or doctor.
Foreign Hospital (MRSA)
If you have been admitted to a foreign hospital in the past two months, we kindly ask you to report this as soon as possible to the relevant staff member. The fact is that you may be carrier of the MRSA bacteria (Methicillin Resistant Staphylococcus Aureus). This bacteria need not have any consequences for you. The bacteria is, however, immune to most antibiotics and is therefore difficult to fight. In order to prevent the patients staying at the hospital, from becoming infected, measures are taken if required.